Shipping policy
Order Processing
All orders are processed and shipped within 1–1.5 weeks (5–10 business days) from the date of purchase. You'll receive a shipping confirmation email with tracking information the moment your order leaves our warehouse.
Delivery Timeframes
Standard delivery typically takes 7–11 business days after your order ships, depending on your location. Delivery times may vary due to carrier delays, customs processing, weather, or peak demand periods.
Shipping Costs
We offer free worldwide shipping on all orders — no minimum purchase required. Any customs duties, import taxes, or additional charges imposed by your local government are the responsibility of the customer and are not included in the item price or shipping cost.
Order Modifications
Once an order has been shipped, we are no longer able to modify the delivery address, cancel the order, or make changes to the items included. Please double-check your shipping details at checkout before placing your order.
Tracking Your Order
Once your order ships, you'll receive an email with tracking information. If you haven't received tracking within 7 business days of placing your order, please contact us at jeffreychee57@gmail.com.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us with your order number. Coverage for lost, stolen, or damaged packages requires Shipping Protection to be purchased at checkout — please review our Refund Policy for full details on eligibility.
International Orders
We ship worldwide. International customers may be responsible for any applicable customs fees, import duties, or taxes imposed by their local government upon delivery. These charges are not included in the item price or shipping cost.
Questions?
For any shipping-related questions or concerns, please contact us at jeffreychee57@gmail.com.